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Privacy Policy

Last Updated: 09.10.2025

1. Introduction

Welcome to EternalSoulMedia.com (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: https://www.eternalsoulmedia.com. By visiting or using the Site, you consent to this policy. If you disagree, please do not use the Site.

2. Information

  • Voluntary Information: Information you provide directly to us, such as name, email address, or other contact details when filling out forms or subscribing to newsletters.

  • Automatically Collected Data: Details about your visit—including IP address, browser and device type, operating system, access times, and pages viewed.

3. Legal Basis for Processing Your Data (GDPR)

We process your data under the following legal bases:

  • Your consent (for newsletter, cookies beyond essential ones);

  • Legitimate interest (for website operation, improving UX, security, preventing fraud);

  • Performance of a contract when you purchase or request services from us.

4. Use of Your Information

We may use your data to:

  • Operate, maintain, and secure the website

  • Improve, customize, and expand our services

  • Respond to inquiries and provide support

  • Send newsletters or promotional communications (only if you have opted in)

  • Detect and prevent fraud and misuse

5. Disclosure of Your Information

We do not sell or trade your personal data. However, data may be disclosed to:

  • Service providers and hosting providers (e.g. Wix) who assist in website operations

  • Legal authorities if required by law (for litigation, compliance, or protection of rights)

All third parties we share data with are contractually obligated to maintain confidentiality.

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable laws. After that, personal data will be securely deleted or anonymized.

7. Your Rights under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your personal data (“right to be forgotten”)

  • Request restriction of processing

  • Object to processing based on legitimate interest

  • Request data portability

  • Withdraw your consent at any time where processing is based on consent

  • Lodge a complaint with a supervisory authority in your country

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, provide essential site functionality, and analyze usage.

  • Essential cookies are always used—for example, for site security and core functionality.

  • Non-essential cookies (analytics, preferences, marketing) are used only with your explicit consent.

You may disable cookies through your browser settings. Note: disabling certain cookies may reduce functionality of the website.

9. Data Processor / Hosting Information

Eternal Soul Media is hosted on the Wix.com platform. Wix.com acts as our data processor for website hosting and foundational services. Wix’s infrastructure and cookies are used in accordance with their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date. We recommend checking this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data protection rights, you may contact us via email at kontakt@eternalsoulmedia.com.

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Eternal Soul Media

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